Shipping policy

Shipping Policy

At Zela Milano, we aim to deliver your luxury handbags quickly and safely.

Processing Time

• Orders are processed within 1–3 business days

• Orders are not shipped on weekends or holidays

Shipping Time

• Europe: 5–10 business days

• International: 7–15 business days

Shipping Costs
Shipping fees are calculated at checkout depending on your location.

Tracking
Once your order is shipped, you will receive a tracking number via email.

Delays
Delivery times may vary due to customs, holidays, or unforeseen delays. We are not responsible for delays caused by shipping carriers.

Customs & Duties
International customers are responsible for any customs fees or import taxes.

Lost or Stolen Packages
We are not responsible for lost or stolen packages marked as delivered. Please contact the carrier directly.

Contact
For shipping questions: support@zelamilano.com